TERMS OF USE

By accessing this Site or using our services, you represent that:

• You are at least 18 years of age, or are accessing the Site under the supervision of a parent or legal guardian.
• You have the legal capacity to enter into a binding agreement.
• You will use the Site and our services only for lawful purposes and in accordance with these Terms.

These Terms apply to all visitors, users, and customers of LimpioSuAire.com, whether accessing the Site or engaging our professional cleaning services in Puerto Rico.

LimpioSuAire.com provides professional cleaning services in Puerto Rico, including:

Service availability: Services are subject to availability, geographic coverage within Puerto Rico, and scheduling. We reserve the right to decline service requests at our discretion.

Pricing: Prices displayed on the Site are estimates and may vary based on the specific conditions of your equipment, property size, and accessibility. Final pricing is confirmed at the time of service scheduling.

No online transactions: This Site does not process online payments. All payment arrangements are made directly with our team at the time of service.

Acceptable use: You agree to use this Site only for lawful purposes. You must not:

• Use the Site in any way that violates applicable local, national, or international law or regulation.
• Transmit any unsolicited or unauthorized advertising or promotional material.
• Attempt to gain unauthorized access to any part of the Site or its related systems.
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site.
• Use automated tools (bots, scrapers, crawlers) to access or collect data from the Site without our prior written consent.
• Impersonate LimpioSuAire.com, its employees, or any other person or entity.

Service access responsibilities: When scheduling a service, you agree to provide accurate information about your property, ensure safe and reasonable access for our technicians, and disclose any known hazards or conditions that may affect service delivery.

Cancellations: Please notify us at least 24 hours in advance if you need to cancel or reschedule a service appointment. Repeated last-minute cancellations may result in a cancellation fee or refusal of future service.

All content on this Site — including but not limited to text, graphics, logos, photographs, videos, service descriptions, pricing information, and the overall design and layout — is the exclusive property of LimpioSuAire.com or its content licensors and is protected by applicable copyright, trademark, and intellectual property laws of the United States and Puerto Rico.

Limited license: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes only. This license does not include the right to:

• Copy, reproduce, or distribute any content from the Site for commercial purposes.
• Modify, adapt, or create derivative works based on Site content.
• Use our trademarks, logos, or brand elements without prior written permission.
• Remove or alter any copyright, trademark, or other proprietary notices.

User-submitted content: If you submit reviews, photos, or other content to us (e.g., via WhatsApp or social media), you grant us a non-exclusive, royalty-free license to use, display, and reproduce that content in connection with our business and marketing activities.

We do not warrant that:

• The Site will be uninterrupted, error-free, or free of viruses or other harmful components.
• The information on the Site is complete, accurate, or current.
• The results of using our services will meet your specific expectations.

Service results: While we strive to deliver excellent results, the effectiveness of our cleaning services may vary depending on the age, condition, and maintenance history of your equipment or property. We do not guarantee specific performance improvements (e.g., energy savings percentages) as these depend on factors outside our control.

Our total liability to you for any claim arising from these Terms or your use of our services shall not exceed the amount you paid us for the specific service giving rise to the claim.

Pre-existing conditions: We are not liable for damage to equipment, property, or systems that results from pre-existing conditions, deferred maintenance, manufacturing defects, or conditions that were not reasonably discoverable during the service.

Force majeure: We are not liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including natural disasters, power outages, government actions, or other force majeure events.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

You agree to indemnify, defend, and hold harmless LimpioSuAire.com and its owners, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of the Site or our services.
• Your violation of these Terms.
• Your violation of any applicable law or regulation.
• Inaccurate or misleading information you provided to us.
• Your failure to provide safe access to your property for service delivery.

Our Site contains links to third-party websites and integrates third-party services including Instagram, Facebook, WhatsApp, Google Maps, and YouTube. These links and integrations are provided for your convenience only.

We have no control over the content, privacy practices, or terms of these third-party platforms. We do not endorse and are not responsible for any third-party content, products, or services. Your use of third-party platforms is governed by their respective terms of service and privacy policies.

Links to our Site from third-party websites do not imply our endorsement of those websites or their content.

Informal resolution: Before initiating any formal legal proceeding, you agree to first contact us at [email protected] or (787) 922-4040 to attempt to resolve the dispute informally. We will make a good-faith effort to resolve any complaint or dispute within 30 days.

Mediation: If informal resolution is unsuccessful, both parties agree to attempt mediation before pursuing litigation. Mediation shall be conducted in Puerto Rico by a mutually agreed-upon mediator.

Small claims: Nothing in these Terms prevents either party from bringing an individual action in small claims court in Puerto Rico for disputes within that court's jurisdiction.

Class action waiver: To the extent permitted by applicable law, you waive any right to participate in a class action lawsuit or class-wide arbitration against LimpioSuAire.com.

Consumer protection: Nothing in these Terms limits your rights under applicable Puerto Rico or US federal consumer protection laws, including the Federal Trade Commission Act.

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Puerto Rico and applicable United States federal law, without regard to conflict of law principles.

Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts of Puerto Rico, and you hereby consent to personal jurisdiction and venue in such courts.

If you are accessing this Site from outside the United States, you are responsible for compliance with local laws to the extent they are applicable.

We reserve the right to modify these Terms at any time at our sole discretion. When we make material changes, we will update the "Last updated" date at the top of this page.

Your continued use of the Site or our services after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must stop using the Site and our services.

We also reserve the right to modify, suspend, or discontinue any aspect of the Site or our services at any time without notice or liability.

We reserve the right to terminate or restrict your access to the Site at any time, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, third parties, or the public.

Upon termination, all provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

If you have questions or concerns about these Terms of Use, please contact us:

Also see our Privacy Policy for information on how we collect and use your personal data.